“Just installed a little over a week ago. I will update with how it stands the test of time. #Sweeps
So far, so good! Cover installed well and fit perfectly on the existing frame. I like the tan colour as well, it looks good.
Material seems very high quality and is heavy. Shipping package was stamped at 96lbs and from moving it I believe it. Make sure you have 2-3 people to help you install as it's heavy to lift over the frame.”
Hi Michael,
Thank you for your amazing 5-star review! We're thrilled to hear that the installation went smoothly and that the cover fits perfectly on your existing frame. It's great to know you're enjoying the tan color and appreciate the quality of the material!
We look forward to hearing how it stands the test of time for you. If you have any questions or further feedback, please don’t hesitate to reach out!
Warm regards,
The ShelterLogic Team.
“The cover doesn't fit. It's way too big. Doesn't go tight. The ends are too wide. There's 3 zippers on front door which is awful. The original only had 2 which was perfect. Over all, not pleased. It won't last very long in wind where it's not tight”
Hi there,
Thank you for sharing your thoughts on the Replacement Cover for the Garage-in-a-Box®. We're sorry to hear that the fit has not been satisfactory and that the design changes have caused frustration.
We take feedback like yours seriously as it helps us improve our products. We recommend reaching out to our customer service team to discuss your concerns in more detail. They may have solutions to help you achieve a better fit or address the design issues you highlighted.
Your feedback is invaluable, and we appreciate you taking the time to let us know. We hope to assist you in resolving this matter.
https://www.shelterlogic.com/registration-and-warranties#submit-a-warranty-claim
We can be reached via live chat or call us on 1-800-560-8383. We are looking forward to assisting you!
Best,
The ShelterLogic Team.
“Ordered the middle of the line thickness. Not much thicker than the standard thickness. If I be knew this I would have saved money and just bought the standard thickness.”
Hi Gail,
Thank you for your feedback on the Replacement Cover. We appreciate your insight regarding the thickness options, and we're sorry to hear that the middle thickness didn’t meet your expectations. Please note that the Heavy-Duty fabric is a PVC 14.5 oz material, and the standard fabric is a 6.5 oz polyethylene material.
If you have any questions or need assistance, please don’t hesitate to reach out.
Best,
ShelterLogic
Dear Ryan,
Thank you so much for taking the time to rate our Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 24 ft. x 10 ft. Heavy Duty PVC 14.5 oz. Tan with 4-stars. We really appreciate your feedback and are thrilled to hear that you find our product to be much better than the original cover that comes with it. It means a lot to us that our replacement cover has met your expectations.
Thank you once again for your kind words and for choosing our product. We hope it continues to serve you well.
Best regards,
ShelterLogic
Dear Jeff,
Thank you so much for taking the time to leave us a 4-star rating for the Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 24 ft. x 10 ft. Heavy Duty PVC 14.5 oz. Tan. We truly appreciate your feedback and are thrilled to hear that you found the installation process fairly easy, especially with a team of two people. It's great to know that our product met your expectations.
If you have any further comments, suggestions, or inquiries, please don't hesitate to reach out. We value your satisfaction and will be more than happy to assist you.
Thank you again for choosing our product!
Best regards,
ShelterLogic!
“We received our replacement cover, put it up with help, and it looks brand new after 6+ months.
It wears so much better than any of our other replacement covers (we have ordered at least 4 over the past 15 or so years.
Thank you Shelter Logic for developing this new heavier tarp. Sorry I'm not sure how to add a photo, but it is picture perfect.”
Hello Denis,
We appreciate your feedback and will be using this proactively. If you have any installation questions or concerns, please feel free to call us at 1-800-932-9344.
Thank you, Customer Service
