“Original cover fully shredded by wind and rain after just 2 years. Raining down microplastics for the last 6 months. decided to upgrade to „heavy duty“ cover, at a cost nearly twice what I paid for the original kit. When the new cover arrived, I realized it only included one roll-up door panel (my original had 2). So now one end is fully blocked off. Also, the door panel does not roll up as high on this replacement part so head space is limited. The sizes of the end panels seemed somewhat too large. Overall I have less functionality than before but at a much higher price. I hope it lasts longer than 2 years.”
Dear consumer,
Thank you so much for taking the time to share your feedback on the Replacement Cover for our Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green.
At ShelterLogic, customer satisfaction is our top priority. We strive to provide high-quality replacement covers that not only meet but exceed our customers' expectations.
We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team via phone can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you,
ShelterLogic
“It was easy to order the new cover and it arrived early. Much better material than the original. We installed it today 6/3/24, once we had it in place evenly on the frame we tightened the straps to get some of the wrinkles out. We did have a problem with the pockets for the bottom framework as they did not align with the uprights so we had to cut new slits there was also no slits for the diagonal braces. In spite of these problems the job looks good and hopefully will last for many years.”
Dear Richard,
Thank you so much for taking the time to leave a 4-star rating for the Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green. We greatly appreciate your feedback!
We are delighted to hear that it was easy for you to order the new cover and that it arrived earlier than expected. It's also fantastic to know that you find the material of the replacement cover to be much better than the original. We understand the importance of durability and quality, and we are glad that our product met your expectations.
We apologize for the inconvenience you faced with the alignment of the pockets for the bottom framework and the absence of slits for the diagonal braces. We appreciate your resourcefulness in resolving these issues by cutting new slits. Despite these challenges, we are happy to hear that the job looks good, and we hope that the replacement cover will serve you well for many years to come.
Once again, thank you for your valuable feedback and for choosing our product. If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you.
Warm regards,
ShelterLogic!
“Received the replacement cover and installed it per instructions without a hitch.
It restored the garage to the like-new condition as advertised.
Am fully satisfied with my purchase.”
“Bought the ShelterLogic replacement cover for our outdoor garage after the original one suffered an unrepairable severe tear from a heavy branch falling through the top. The replacement was easy to set up and installed perfectly and easily. Highly recommend ShelterLogic and any of their items.”
“The cover fit perfectly over an older frame, in fact it fit so good, the replacement doors were not needed at this time, just put them in storage for a future use.”
