“Well, I like the cover as I have a larger shelter also. But I am alittle disappointed as there are about 10 pin holes on one side of the cover.... just like in the other one I purchase about a year or so ago.”
“I purchased this top to replace the original. It fit perfect and is much heavier. I expect this cover to last much longer than the original. It will be tested with northeast snow very soon. I had a small issue with the order, emailed customer service and they responded and resolved the issue immediately. Thanks!”
Hi there,
Thank you for your outstanding 5-star review! We're thrilled to hear that the replacement cover fit perfectly and that you appreciate its heavier quality. We designed it to withstand tough conditions, and we're confident it'll hold up against northeast snow!
It’s also great to know that our customer service team was able to resolve your issue quickly. We’re always here to help and ensure your experience is seamless.
If you have any more questions or feedback, don’t hesitate to reach out. Enjoy your new cover!
Best,
ShelterLogic
“This Garage and a box replacement cover is well-made heavy duty easy to install took about two hours to replace the ends and the top piece. I would highly recommend this as a replacement cover.”
Hi Jon,
Thank you for your amazing 5-star review! We're so pleased to hear that you found our Garage-in-a-Box replacement cover well-made and easy to install. Your recommendation means a lot to us, and we appreciate your feedback! If you have any questions or need further assistance in the future, feel free to reach out.
Best,
The ShelterLogic Team
“This cover went on smoothly it seems just a shade bigger than the original. The cover was received complete but the box had been openned at each end, probably in shipping and I was amazed that parts were not lost, although I though there might have been the two ties that hold the door open may have been lost, they were not included but I just used the old ones they were in reasonable shape. I have added some extra supports using metal studs to help reduce damage from snow load (see website video)”
Dear Ed,
Thank you so much for your 4-star rating and for taking the time to share your feedback on our Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green. We truly appreciate it!
We're glad to hear that the cover went on smoothly. It's great to know that the cover was received intact despite the opened box ends during shipping. We apologize for any inconvenience caused by the missing ties that hold the door open, but we're glad you were able to use the old ones.
Additionally, it's wonderful to hear that you found our website video helpful. Your proactive approach shows your dedication to maintaining the durability and longevity of your Garage-in-a-Box.
Once again, thank you for choosing our product and for your valuable feedback. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you.
Best regards,
ShelterLogic
“I purchase my original Garage in a box several years ago. It held up pretty well until last year. The material went really bad over the summer, started shredding. So, my cousin in northern Maine recommened getting the thicker material, so I opted for the Heavy Duty 14.5 oz. It went on well, it is a two person job, and so far I am pleased with it. We'll see how well it fairs the Ohio winter.”
Dear Richard,
Thank you so much for the 5-star rating and review for our Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green. We truly appreciate your feedback!
We are delighted to hear that you chose our Heavy Duty 14.5 oz. material based on your cousin's recommendation, and that it went on well during the installation. We understand that it can be a two-person job, but we believe that the durability and quality of the material will be worth it.
We hope that our Heavy Duty PVC cover will exceed your expectations and successfully withstand the Ohio winter. Should you have any further questions or concerns in the future, please don't hesitate to reach out to us.
Thank you once again for your support, and we look forward to continuing to serve you in the future.
Best regards,
ShelterLogic
“Original cover fully shredded by wind and rain after just 2 years. Raining down microplastics for the last 6 months. decided to upgrade to „heavy duty“ cover, at a cost nearly twice what I paid for the original kit. When the new cover arrived, I realized it only included one roll-up door panel (my original had 2). So now one end is fully blocked off. Also, the door panel does not roll up as high on this replacement part so head space is limited. The sizes of the end panels seemed somewhat too large. Overall I have less functionality than before but at a much higher price. I hope it lasts longer than 2 years.”
Dear consumer,
Thank you so much for taking the time to share your feedback on the Replacement Cover for our Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green.
At ShelterLogic, customer satisfaction is our top priority. We strive to provide high-quality replacement covers that not only meet but exceed our customers' expectations.
We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team via phone can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you,
ShelterLogic
“It was easy to order the new cover and it arrived early. Much better material than the original. We installed it today 6/3/24, once we had it in place evenly on the frame we tightened the straps to get some of the wrinkles out. We did have a problem with the pockets for the bottom framework as they did not align with the uprights so we had to cut new slits there was also no slits for the diagonal braces. In spite of these problems the job looks good and hopefully will last for many years.”
Dear Richard,
Thank you so much for taking the time to leave a 4-star rating for the Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Green. We greatly appreciate your feedback!
We are delighted to hear that it was easy for you to order the new cover and that it arrived earlier than expected. It's also fantastic to know that you find the material of the replacement cover to be much better than the original. We understand the importance of durability and quality, and we are glad that our product met your expectations.
We apologize for the inconvenience you faced with the alignment of the pockets for the bottom framework and the absence of slits for the diagonal braces. We appreciate your resourcefulness in resolving these issues by cutting new slits. Despite these challenges, we are happy to hear that the job looks good, and we hope that the replacement cover will serve you well for many years to come.
Once again, thank you for your valuable feedback and for choosing our product. If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you.
Warm regards,
ShelterLogic!
“Received the replacement cover and installed it per instructions without a hitch.
It restored the garage to the like-new condition as advertised.
Am fully satisfied with my purchase.”
