“Cover did not fit correctly, you had to pull the cover really far to one end just to get the polls to fit in the slots inside the shelter. Even with pulling it so far to one end I had to cut some of the material back to fit the polls in the slots. The extra material that had to be pulled to the one end covers part of the zipper on the door, making it hard to open and close the door. Also the zipper can not be closed all the way on the bottom which makes it possibly for the wind to catch the end and open the zipper up further. For the money I paid I expected the replacement cover to fit as well as the original cover.”
Hello Beth,
We are sorry to see you are having issues with your cover. We urge you file a warranty claim and have a representative int eh corresponding department review your claim and provide a solution. If you have any additional questions or concerns please feel free to call us at 1-800-932-9344.
https://www.shelterlogic.com/support/forms/warranty-claim/
Thank you, Customer Service
“Everything is great except the back door doesn't have zippers! My Original Shelter had zippers on the front and back doors! Look at the pictures in sent in.”
Hi Joe,
Our Sheltercoat model have doors on both ends. Our standard Garage-In-The-Box series does not. We are sorry for the inconvenience. To discuss in more detail and possible discuss the option of adding a back door please feel free to start a live chat or give us a call at 1-800-932-9344. , Customer Service
