Hello,
We are very happy to see that you are pleased with your replacement Heavy-Duty Cover Kit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
“I bough this replacement cover to refurbish the one I purchase several years ago. I put the new cover on and realized they forget to put a zipper on the one side. I contacted customer service requesting a replacement front cover they sent me new zippers. I told them this is not a problem of mine, but I would try it to install it. After several attempts and countless hours I was not able to install the zipper. I have again contacted them requesting the new cover. I haven't heard back yet but I am not satisficed.”
“Too bad when you first buy this shed it comes with a cover that lasts only one season. Then you have to spent an additional amount to buy their better version and take the time to redo the set up but with items inside now! Hopefully this will last longer.”
Hello,
We are sorry you feel this way. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. Also, the Heavy-duty cover is a 14.5 oz material that is double the weight, and the cover carries a 10-year pro-rated warranty from the date of purchase. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
Thank you, Customer Service
