“I had initially purchased an autoshelter with the basic cover after a weather incident that did some damage to it I decided to replace it with the heavy duty. My only complaint was that the replacement didn't come with instructions. I didn't remember everything from the first install. I was able to find some online but it would have been better to have them in print in front of us.”
Dear Wendy,
Thank you so much for giving our Replacement Cover Kit for the AutoShelter RoundTop® 10 ft. x 15 ft. x 8 ft. Heavy Duty PVC 14.5 oz. Gray a 4-star rating! We truly appreciate your feedback and are delighted to hear that you are satisfied with your purchase.
We understand your concern regarding the lack of instructions included in the replacement kit. We apologize for any inconvenience this may have caused. Your suggestion of providing printed instructions with the kit is valuable to us, and we will definitely take it into consideration in order to improve our product and customer experience.
We are glad that you were able to find some online instructions to assist you with the installation. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our customer service team. We are always here to help!
Thank you again for your support and for choosing our heavy-duty replacement cover. We value your business and hope to serve you again soon.
Best regards,
ShelterLogic
“The quality is amazing but the front door cover. The strap that goes around to tighten it down. Was half cut going through the cover.. it works for now because you don’t need that much tension on the front door. But this cover is very expensive and it shouldn’t have of came like that. Especially because I had to wait weeks upon weeks just for you to make it.”
“Although I am happy with the robust material the fit and finish leaves a lot to be desired. I wish they would have included new installation instructions as the original ones I had seemed to be lost. After locating instructions online, it was very taxing to install this one. I remember the original to be quite a bit easier. The other thing that really bothered me was the finish of the front section where the seams came together was no good showing extra material hanging out. If it was on the back it may not have bothered me so much but on the front, the aesthetics are horrible. See included pictures. One last thing is that the door zippers seem to stop too far away from the ground to keep out critters.”
“Time we tell but the basic cover which came with kit lasted 3 years. So took a gamble with this heavy duty fabric ( expensive) to replace the cover. Little loose on the frame after the snow will tighten the frame soon see if it fixes the cover
But so far all good. Easy replacement”
