“These things are garbage. The cover came with holes in it, the zipper on the doors started separating the first week. The directions are awful. I’d be amazed if this thing lasts a year. Don’t buy these!”
Hello Michael,
We are very sorry to hear about this! Please note that we strive to provide a quality product and can assure you that this is not a common occurrence, and we will be using this feedback proactively. We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team via phone can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
We are looking forward to assisting you!
ShelterLogic
