“This is the second one I purchased and both have come with little holes from where it was folded to fit in the box. They also have the white (inside of cover) folded on the outside. So when you unfold it to put it on the frame the white inside gets dirty. Maybe they should consider rolling the cover so there isn't any fold holes and have the outside facing out; so if it does get dirty the rain can clean it.”
Hello,
We are awfully sorry that you received damaged parts. We strive to provide a quality product and can assure you that this is not a common occurrence. To have these parts replaced send us an email to parts@shelterlogic.com and include your name, mailing address , phone number, model number, a copy of sales receipt, missing part numbers and quantity. We will place your order and send you a confirmation email within 48 business hours. We are also available 7 days a week at 1-800-932-9344.
Thank you ,Customer Service,Debora
“The replacement cover was easy to order online and shipped/arrived very quickly. The product was well packaged and did not have defects. I had disassembled, moved and reassembled the shelter frame on a flat level surface. Installation of the replacement cover was fairly easy, even by myself. My old frame has 8 posts so I needed to slice the cross-bar pockets at the bottom of the top cover to retrofit from a 6 post to my 8 post. Applying tension to the cover ends was easy with the ratchets and moderately easy for the top cover using the cross-bar pockets. Once the covers were in place, I anchored the corner posts with conduit strapping and set the cross-tension on the zippered front cover. Finally, I installed a 1-5/8" pipe (chain-link top rail) into the door pocket at the bottom and used the grommet eyelets for a rope-pulley door opener. The slightly extended material of the top cover affords a decent skirt for keeping out snow and blowing debris. My original cover lasted many years and eventually the zippers failed and it took a tear from a heavy limb. The new material appears equal in construction and I expect many years from the new cover as well. Being able to purchase a replacement cover is a nice cost-saving benefit.”
“We bought our first one a year ago. Hail storm hit us this fall and put a hundred or so holes in it. We're hoping we don't get hit like that again with our replacement. If you get a hail storms or heavy duty winters I recommend the upgraded thicker material”
“This replacement cover was super easy to install and works great. My original cover lasted over 8 years and finally a limb broke through. I highly recommend Shelterlogic products.”
“Our shed is several years old, and the product numbers weren't aligning with the parts search on the website. Saw this replacement kit, took a chance, and it fit the bill perfectly.”
“Just like the original cover my side panels were still good so I changed out the side that did not open to a zipper door panel. Nice to be able to enter from either side”
