“Bought the new cover in April. By September the sun had caused the fabric to deteriorate to the point of multiple holes and tears on the south side of the shed. The North side is fine.
These covers just don’t stand up in the strong sun and heat. Would not waste money buying again.”
Hello Bruce,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a one-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy, which might better suit your needs. If you wish to discuss any of this in more detail, our customer service team is available 7 days a week 1-800-560-8383.
Thank you
“It went together easy, however my grandson pulled the strap for the back panel and it came out of the seam area. It was extremely challenging to weave it back through the pocket. Perhaps you could tweak it an add something to the ends of the straps so they can't be pulled through.”
