“After 6 years of rain wind and snow it was time to replace my shelter cover. It came well packaged and the delivery was faster than expected. Fortunately it also came with instructios as I had forgotton exactly how to install the cover. A few hours time and the job was complete. I would heartily recommend this product.”
Thank you,
Robert, for taking the time to give us a 5-star rating on our Replacement Cover Kit for the Shed-in-a-Box® 12 ft. x 12 ft. x 8 ft. 6 in. Standard PE 7.5 oz. Gray. We are thrilled to hear that you were satisfied with your purchase. We understand that after 6 years of enduring rain, wind, and snow, it was time for a replacement. We are glad that the cover arrived in excellent condition and that the delivery exceeded your expectations.
It's great to know that the instructions were included, helping you with the installation process. We aim to provide a comprehensive experience, ensuring that all our customers can easily set up their cover.
Your recommendation of our product means a lot to us. Should you require any further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing ShelterLogic!
“Unsatisfactiry Materials for this top. We have purchased many Shelter Logic Tops for our Shelter Logic CarPorts and they have have always worn good This top starting falling apart within 3 months and wehave put the new top on and feel like we will be having to purchase a new top or adapt the top with something else to have our Shed in a Box. Very Disappointed in this expensive product. Makes me said when we had such good luck with our other Shelter Logic products.”
Hello Betty,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a 1-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy, which might better suit your needs. If you wish to discuss any of this in more detail, please call 1-800-560-8383.
https://www.shelterlogic.com/registration-and-warranties
Thank you!
“In the past 5 years I have had to replace the cover every single year because there is no UV protection and the cover just rips and tears to shreds. Obviously it happens 3 days after the warranty is over. Now I'm forced to purchase a wooden shed. Not going to waste any more money on inferior products.”
Hello,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a 1-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy, which might better suit your needs. If you wish to discuss any of this in more detail, our customer service team is available 7 days a week 1-800-560-8383.
https://www.shelterlogic.com/registration-and-warranties
Thank you
