Hello,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!, Customer Service
Hello,
We are very happy to see that you are pleased with our service and your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
, Customer Service
“Got this to shelter the car in winter days to save me from scraping ice and removing snow, but will use it all year round!
Easier to mount than I thought! Good quality, fast shipment. I will buy the same one next time!”
“We bought a replacement kit for my father who is 83 years old. We were satisfied as it was exactly like he had before minus the thickness. For the price we paid, it will be perfect for the years to come. What is nice is that you can choose a color if you want to put the extra money.”
Hello,
We appreciate your feedback and will be using this proactively. Thank you for taking the time to leave this review and for choosing Shelterlogic.
Thank you, Customer Service
