“We need to replace our cover due to fire. We had had it for yrs. Never a problem until the fire. We received our new cover in a few days after ordering. Easy instructions for putting back up. So thankful to shelter logic.”
Hello Ken,
We are very sorry to hear about this. The Autoshelter Garage does include a 1-year warranty, and we always advise that when an imperfection is noticed, to submit a warranty claim and have one of our warranty reps to review and provide a solution. Our customer service team is also available 7-days a week at 1-800-932-9344.
https://www.shelterlogic.com/support/forms/warranty-claim/
Thank you, Customer Service