Hello David,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“This is the 2nd cover we purchased. Our 1st one lasted 10 years! It does just what we need it to do. Protects garden implements, snow plow, outdoor furniture safe from the elements and dirt and rust free. Also saves us from spending funds on a shed/Garage at a time we don’t really have them to spend. Thanks.”
Hello Dennis,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you