Hello Dennis,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“You need to make sure you have earth anchors well into the ground. I have an anchor at every stanchion pole. and there is no chance the enclosure is going anywhere! Functions just like a 10 x 20 garage. Hope this cover lasts as the cost of the heavier material was $800”
“My previous cover lasted about 8 years and survived many strong wind storms as well as accumulated snowfall. After it started to fray around the edges I decided to replace it and it was pretty easy to just pull the new one over the top and secure it. I’m very satisfied with it.”
“I have had my auto shelter for three years. The original cover is still in use. Ohio weather has on this cover with hot sunny days, high wind thunderstorms, and heavy wet snows. The cover is still intact! I bought the replacement thinking this is the year it will have to be replaced. I will move the replacement to spring 2024 now.
Very Satisfied Shelter Logic user!
Mike”
