“I purchase the total unit maybe 20 years ago. overtime the cover started to deteriorate and needed to be replaced. This cover was easy to replace and has become like new. Would have bought the upgrade but the cost was more than I wanted to pay. I am very pleased with this product.”
“Waiting for warmer weather to finish adjusting the tension. Even in freezing weather it went on and has been great thru one of the snowiest years on record.”
“The replacement cover arrived late, but due to shipping challenges rather than seller delays. Everything arrived clearly marked and nicely packaged. My only disappointment is this cover seems to have more condensation issues than the original.”
Hello,
We appreciate your feedback and will be using this proactively. Thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
“Great, perfect fit. Light weight. 2nd replacement in 2 years. Previous replacement cover deteriorated in the Sun and was shredded by wind after less than 2 years because it got so weak and was super easy to tear. Original cover lasted almost 15 years.”
Hello,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have longer warrantied and life expectancies which might better suit your needs. If you have any questions or wish to place an order, please call us at 1-800-932-9344.
Thank you, Customer Service
“I ordered this in sept and it just came in now!
Had to order a diff Color as they had none in stock from my initial order, then they didn’t even make note of that!
Had to call them several times, they finally shipped it and only the door came in. Had to call again. 3 months later it finally came in, without the other door. Guess I will be calling again!”
