“We purchased a replacement cover for our shed that we've had for seven years. The old one was beginning to see some serious wear. We purchased a replacement and had to have it shipped to a relatives address in the lower 48 because shipping to Alaska is EXPENSIVE! We travelled down and brought it back in a suitcase (checked baggage). We now have a "new shed". We just threw the new repalcement cover over the old, giving it extra strength for the snow load. We will still bring the snow off after every snow this winter.”
Dear Elise,
Thank you so much for giving our Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 24 ft. x 10 ft. Standard PE 7.5 oz. Gray a 5-star rating! We are thrilled to hear that you are satisfied with your purchase.
We understand that shipping to Alaska can be quite expensive, and we greatly appreciate your efforts to have it shipped to a relative's address. We are glad that you were able to bring it back with you in a suitcase as checked baggage.
It's fantastic to hear that the new cover has rejuvenated your shed and provided extra strength. Please remember to remove the snow after every snowfall this winter to ensure the longevity of your Garage.
Thank you once again for choosing ShelterLogic, and we genuinely appreciate your support. If you have any further questions or require assistance, please don't hesitate to contact us.
Best regards,
ShelterLogic
“The only reason for the 3 star review is because the part number for replacement cover for a year old garage-in-a-box is not available! So another part number is sent and it's basically a foot larger on both height and width. While I did get the unit swapped over to the new, the fit is not as tight and tidy. Rather disappointing . Front door no longer has the elastic strap to roll up and hold the door. That was handy.
So here is to another year before this cover falls apart.
These tarp covers are not cheap and the " mid grade " yet alone the top of the line covers are way more expensive!! Frustrating they don't last long but they are nice when they are new”
Hello Quinton,
Thank you so much for taking the time to leave us a rating. We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a one-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy which might better suit your needs. If you wish to discuss any of this in more detail, our customer service team is available 7 days a week 1-800-560-8383.
Thank you for your feedback!
“This is the third cover I have had to purchase for this Garage in the past 2 years. They do not hold up well to wind or wear. In hind sight, I wish I would have spent more up front and purchased the thicker tarp material since I am now have almost $2000 invested.”
Hello Adan,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier material fabric has a longer warranty and life expectancies which might better suit your needs. If you wish to place an order or would like to discuss any of this in more detail, our customer service team can be reached on 1-800-560-8383.
Thank you for your feedback!
“The replacement cover we bought worked out great for us. It fits correctly and looks great! Couldn't be happier with it and will recommend it to all.”
Hello Mark,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
