“My original one lasted 20 years. Unheard of but it did so I order a replacement and that one lasted a year and a half. Just out of warranty of course. So now I need one before winter so I bought a new one. They said it should only last 1-2 years. I’m in the process of buying a metal one.”
Hello Nick,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs. If you have any questions or wish to place an order, please call us on 1-800-932-9344.
Thank you!
Hello Garrett,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs. Please note that the price has increased over the last couple of years due to inflation. If you have any questions or wish to place an order, please call us on 1-800-932-9344.
Thank you for your feedback!
“New cover arrived quickly and I was able to remove the old cover and replace it with the new one in less then 2 hours. Appears to be just what I needed.”
