“Used the part number on my old cover and bought the one that the website suggested. It was the wrong one and fought with Customer Service until I ended up filing with the BBB. Corporate cleaned it immediately and sent the right one. i would suggest calling with your part number and not using the website tool it will save you A LOT of frustration. I never set this cover up although it seemed a little beefier than the one that actually fit.”
Hello James,
We are very sorry to hear you had trouble placing an order online. If you need assistance with placing an order, please feel free to start a live chat with our representative or contact us directly at 1-800-932-9344.
Thank you, Customer Service
“Great product. Very durable. I’ve bought other brands and they didn’t hold up. I can tell this one is better quality than any other that I have purchased”
“The cover fit perfectly and was easy to put up on the old frame. It was done by ONE person also liked that it did not have a back door. I hope it lasts as long as the old cover did! 16 years.”