“The winters can be tough in NH and this past winter brought heavy snow, ice, and falling tree branches. I needed a new cover due to tree branch damage. The original cover had lasted numerous NH winters without a problem. This replacement made my tractor storage tight and dry again!”
Hi Mitchell,
Thank you for your fantastic review! We're thrilled to hear that our replacement cover has kept your tractor storage tight and dry, especially after such a challenging winter in NH. It's great to know that our products are holding up well against the elements. If you have any questions or need further assistance, please don’t hesitate to reach out!
Best,
ShelterLogic
Hi Daniel,
Thank you for your amazing 5-star review! We're delighted to hear that you had a great experience with our product and service. Your recommendation means a lot to us!
If you ever need anything or have questions, feel free to reach out. We're here for you!
Best,
ShelterLogic
“We have 2 of these sheds. I think one of our last covers slightly small since it was hard to fit on the frame and wore out quickly. These replacement covers fits very well and were easy to replace on the existing frames. Hopefully this means it will last longer. We had one that made it 1 year and the other lasted for 2. We have high winds in the winter and direct sunlight in the summer in California.”
Hi Anastasia,
Thank you for sharing your experience with our replacement covers! We're thrilled to hear that they fit well and were easy to install. It sounds like you've really put them to the test with those high winds and direct sunlight. We hope these new covers provide you with the durability you're looking for. Thank you for your support!
“Even though I gave the six digit part number the agent could not find the correct replacement and sent me a replacement cover that does not fit. The end panels are for a different shaped garage. I am very disappointed.”
Hello Morris,
We are very sorry to hear about this! Please note that we strive to provide a quality product and can assure you that this is not a common occurrence, and we will be using this feedback proactively. We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team via phone can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.ca/registration-and-warranties?___store=ca_shop_en&___from_store=us_shop_en&_ics=1728583446524&irclickid=~djb9ZPFKDysxyvunqryEvlmqmqlmjgekmuzDEuvrj-~52VKFBspg
Thank you
“Our cover shipped within 3 days. It took 2 people to put it up and only about an hour since the original frame work was already in place. It fit exactly the same as the original.”
Dear Sharon,
Thank you so much for your incredible 5-star rating of our Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green! We are thrilled to hear that you had a positive experience with our product.
We truly appreciate your kind words and feedback about our cover. We aim to provide our customers with durable and convenient solutions, and we are delighted to hear that this cover fulfilled your expectations.
It is fantastic to know that our cover shipped promptly within 3 days, and that it was easy to install with just two people and an hour's worth of work. We designed it to be a perfect fit for the original framework, so we are pleased that it fit exactly like the original cover.
Thank you once again for taking the time to share your satisfaction. We are here to assist you with any future needs, should you require our services.
Best regards,
ShelterLogic
“After calling about some missing parts (which were immediately shipped), I have installed the replacement cover. All went well, looks great, would recommend.”
Dear Reviewer,
Thank you so much for taking the time to rate our Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green with a perfect 5-star rating. We truly appreciate your feedback and your recommendation.
We are thrilled to hear that our customer service promptly addressed the issue regarding the missing parts and shipped them to you immediately. We understand how frustrating that can be, and we apologize for any inconvenience caused. It's great to know that you were able to successfully install the replacement cover without any issues.
We take pride in ensuring that our products meet your expectations, and it brings us joy to hear that the new cover looks great. Your endorsement is highly valuable to us as it helps us strive for excellence in serving our customers.
Once again, thank you for choosing our Replacement Cover for the Garage-in-a-Box® and for sharing your positive experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
ShelterLogic!
Dear John,Thank you so much for taking the time to provide your valuable feedback regarding our Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green. We appreciate customers like you who share their experiences, as it helps us understand how we can continuously improve our products and services.
Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs. Please note that the price has increased over the last couple of years due to inflation. If you have any questions or wish to place an order, please call us on 1-800-932-9344.
If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out to us. Our friendly customer support team is here to help you in any way we can.
Thank you once again for choosing our product, and we look forward to serving you in the future.
Best regards,
ShelterLogic!
“Actually I did call before it was shipped and had it changed to gray. From what I was told the deference was that the gray had only 1 door which was good for me as the back is only 20" away from my fence. It went up easily with the help of one friend. Took about 90 minutes. Went in place easy and looks great .his one seems to be in place and better than the one I bought about 22 months ago.”
Dear John,
Thank you so much for taking the time to give us a 5-star rating on the Replacement Cover for the Garage-in-a-Box® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Green. We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase.
Additionally, we would like to thank you for sharing your experience with us. It's great to know that you called before the shipment and had the cover changed to gray to suit your needs. We're glad that the gray cover, with its single door, worked out well for you due to its proximity to your fence.
We're also delighted to hear that the installation process was easy with the help of a friend and took only about 90 minutes. It's wonderful that the new cover fits in place easily and looks great. It's reassuring to know that this replacement cover seems to be even better than the one you purchased almost 22 months ago.
Once again, thank you for choosing our product and for sharing your positive experience. Should you need any further assistance or have any more feedback, please don't hesitate to reach out to us. We value your satisfaction and look forward to serving you again in the future.
Best regards,
ShelterLogic
