“Just came in from patching the last replacement cover made for the Russian Market.
My original assembly as purchased a few years back lasted long longer than
The last two replacements are both for Russian markets
I might be wrong with my thinking, but it feels that you had them sitting on the shelf for some time
and you decided to push them out first.
Therefore I'm not happy with the last two replacements and don't remember the original warranties on them”
Hello John,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a 1-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy, which might better suit your needs. If you wish to discuss any of this in more detail, please call 1-800-560-8383.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“I've been using the AutoShelter for about 8 years as a shed in place of a garage. I'm on my fourth cover for the shelter, they only average about 2 years of service in Wisconsin. I find them easy to install and they do provide reasonable protection to the bikes, lawnmower and snowblower, but they can only last 2 winters at best.
I find it best to replace them in the fall, after the summer sun and before the heavy winter snow.
I know there are covers designed for multi-year use, but they are excessively expensive and the standard cover could be more durable. #Sweeps.”
Hello Robert,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a 1-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy, which might better suit your needs. If you wish to discuss any of this in more detail, please call us at 1-800-560-8383.
Thank you!
“While installing the replacement cover, two of the seams failed. Additional recently I noticed a tear in the fabric. Maybe this replacement cover was old stock and has dried out or maybe the quality of materials has been downgraded to a lessor quality. Very unhappy with this replacement cover. Pictures are available by request.”
Hello LLoyd,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!
Hello Walter,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs. If you have any questions or wish to place an order, please call us on 1-800-932-9344.
Thank you
“Cover started tearing on the 4 corners within a few weeks and then the whole cover tore into pieces during a couple of days when we had wind gusts. (Not a wind storm!) It is now torn down, frame and all.
First cover lasted two years. This last one lasted 8 months.”
