“The cover came quickly and was easy to install. I chose to purchase as at this time I did not have a more economical option. That said I think the cover is grossly overpriced and there should be an option to purchase the top cover only, no sides. At $400 to replace the cover, which will last only a couple of years, I will be looking at DYI options next time. For comparison my Costco canopy is 5 years old and the cover is still going strong. The replacement cover for it is $100.”
Hi Marcia,
Thank you for your feedback on the Replacement Cover for the Garage-in-a-Box. We’re glad to hear that the cover arrived quickly and was easy to install. We understand your concerns regarding the pricing and the longevity of the product. We strive to provide quality materials that can withstand the elements, though we recognize that it may not always meet every customer's expectation.
Please note that you can choose and go with the main top cover only, but in a heavier grade material.
To place an order, please feel free to start a live chat or contact us directly at 1-800-932-9344.
Best,
ShelterLogic
“We live on top of a mountain and I recently had to replace the cover because of the wind damage. This Garage-in-a- box has stood our very high winds. The frame had no damage so we will replace the cover so that we can store our tractor in it for the winter”
Hi Jeff,
Thank you for your amazing 5-star review! We're thrilled to hear that you’ve found the replacement cover fitting perfectly and are already planning for another 7 years of use. It’s great to have customers like you who appreciate the quality and durability of our products.
If you ever need assistance or have any questions, feel free to reach out. Here’s to many more successful seasons with your garage cover!
Best,
ShelterLogic
“I purchased the whole Garage in a box about 7 years ago and this is my 3rd replacement cover. The frame is still strong. The cover gets attacked by the sun and when it becomes weak the wind tears it and I replace it. I appreciate that I dont hae to replace the whole structure. It would be nice if I could buy a door at the opposite entrance end so I could enter it or exit after driving my van into the enclosure.”
Hi Jeff,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you’ve had such great success with your Garage-in-a-Box over the years. It’s fantastic that the frame has stood the test of time, and we appreciate your commitment to replacing the cover as needed.
If you have any further questions or thoughts, feel free to reach out. Wishing you many more years of use with your shelter!
Best,
ShelterLogic
“Installation is easy. I'm in a very windy area and have secured the frame accordingly + extra hold downs throughout. The cover help up about 3.5 years. The ends tend to become loose. To correct it I used 1&1/4" Pipe through the sleeve of the back and the roll up instead of the skimpy sleeved pipe they give you. That way I am able to secure the lower section and anchor it to stop the slop. The shelter serves it's purpose and protects my old Tahoe very well.”
Dear Neal,
Thank you for your thoughtful 4-star review of the Replacement Cover for the Garage-in-a-Box®! We’re delighted to hear that you've found the installation easy and that the cover has been effective in protecting your Tahoe.
We appreciate your feedback about the ends loosening over time and are glad you found a solution that works for you. Your tips could certainly help others in windy areas as well!
If there’s anything more we can do to enhance your experience or if you have any questions, please don’t hesitate to reach out.
Best regards,
The ShelterLogic Team
“I love these portable buildings but with our changing world the sun burns thru the material in 1 year shelter logic needs to make some changes to acomadate for our world now.
PS I own 3 of the garage in a box
Located in Iowa”
Hi Ron,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. If you would like to discuss any of this in more detail, our customer service team is available 7 days a week at 1-800-932-9344.
Thank you for your feedback.
“Our first cover lasted one & one-half years.
This 2nd cover has a small hole on the end with the zippers.
It was not found when quality checked asks we didn't see it until it was on the frame.
The hole was inside (folded up) so was not from puncture in box or anything like that.
We are afraid it will not last, with the hole in it.”
Hello William,
We are very sorry to hear about this! Please note that we strive to provide a quality product and can assure you that this is not a common occurrence, and we will be using this feedback proactively. We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties#submit-a-warranty-claim
Thank you
