Hello Brian,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“I have been very pleased with my shed logic. My 1st one lasted 5 years until I poked a hole in it trying to remove snow. I received a new one and hope to get another 5 years! I love having my van under cover in the winter and we use it in the summer for gatherings for family get together . ??. Never want to go without one!!!”
