Dear Gilbert,
Thank you so much for your fantastic 5-star rating on our Replacement Cover Kit for the AutoShelter RoundTop® 10 ft. x 15 ft. x 8 ft. Standard PE 5.5 oz. Sandstone. We truly appreciate your feedback and support!
We're glad to hear that our replacement cover was able to meet your needs and withstand high winds. We understand how challenging it can be to work on such a task alone, especially at the age of 81. You've done an incredible job installing it in just 2 days without any assistance!
Your accomplishment serves as an inspiration to us, and we're thrilled to have played a part in it. Thank you once again for choosing our product and taking the time to share your experience with us.
If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help.
Warm regards,
ShelterLogic!
“The cover fit well and is doing the job for us. I could not have chosen the correct one without support. My one complaint is the first one I order with support was incorrect and I had to return it. To do this I had to pay all shipping costs. This kind of stinks since I ordered a replacement but whatever.”
Dear Dorothy,
Thank you so much for taking the time to give our Replacement Cover Kit for the AutoShelter RoundTop® 10 ft. x 15 ft. x 8 ft. Standard PE 5.5 oz. Sandstone a perfect 5-star rating! We truly appreciate your support and are thrilled to hear that the cover fit well and is successfully serving its purpose.
We apologize for the inconvenience you faced with your initial order. Your feedback is highly valuable to us, and we will definitely take it into consideration to prevent such issues from occurring in the future.
Once again, thank you for choosing our product and for sharing your positive experience with us. Should you require any further assistance or have any additional feedback, please feel free to reach out. We are here to help!
Best regards,
ShelterLogic!
“I’m due for a new cover. They last ok but the rear panel started to tear along the creases where it was folded before I received it. I had to tape it together.I’m going to ask for a fresher one this time.it did last the warranty time but nowhere near the longevity of the original cover. I am hesitant to spend the extra money on a heavy duty cover because it could have the same trouble.”
Dear John,
Thank you so much for taking the time to leave us a 4-star rating on our Replacement Cover Kit for the AutoShelter RoundTop® 10 ft. x 15 ft. x 8 ft. Standard PE 5.5 oz. Sandstone. We greatly appreciate your feedback and are glad to hear that overall, you were satisfied with your purchase. We do offer heavier grade fabric, such as, the 14.5 oz Heavy-Duty poly vinyl and 21.5 oz Ultra Duty poly vinyl. The heavier grade has longer warranty and life expectancies.
Thank you once again for choosing our Replacement Cover Kit. We look forward to serving you again in the future.
Best regards,
ShelterLogic!
“I was able to replace the cover, the directions were good. I didn't have any help, so it did take more time. But at 72 yrs old I was able to do it myself.”
Dear Barbara,
Thank you so much for your wonderful 5-star rating of our Replacement Cover Kit for the AutoShelter RoundTop® 10 ft. x 15 ft. x 8 ft. Standard PE 5.5 oz. Sandstone. We greatly appreciate your feedback and thrilled to hear that you had a positive experience with our product.
We are glad that you found the directions to be helpful in replacing the cover. Your determination and ability to do it yourself, even without any assistance, at the age of 72 is truly impressive. We are proud to provide products that are not only reliable but also user-friendly.
Once again, thank you for choosing our Replacement Cover Kit. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Warm regards,
ShelterLogic!
Hi Randy,
We are so sorry to see that you would not recommend the AutoShelter for your temporary storage needs! To further discuss what went wrong, please call our Customer Service Team at 800.560.8383 - we would like to see how we may help. Thank you for the opportunity!
“Fit well and was easy to install. Only replaced the door panel as previous one failed after 3.5 years in harsh Saskatchewan winter. Went with the lighter material due to cost and may go to a larger option in the next few years.”
