Hello Jason,
Thank you for your fantastic 5-star review! We’re delighted to hear that you received excellent service and fast shipping. Your satisfaction is our top priority, and it’s always great to know we’re meeting your expectations.
If you have any questions or need further assistance, don’t hesitate to get in touch!
Warm regards,
The ShelterLogic Team
“Re never the cover quicker than I expected. Installed it in temperature around plus 3 degrees cellcius with no issues. Tightened it up more when the temperature came up.”
Hi Stuart,
Thank you for the amazing 5-star review! We're delighted to hear that your replacement cover arrived quicker than expected and that the installation went smoothly, even in chilly temperatures. It's great to know you were able to tighten it up once things warmed up!
If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!
Best,
The ShelterLogic Team
“It would be a great shelter if it lasted longer and wasn'tso costly to replace. Within the year it had rips all along the top. In two years the whole cover blew apart.
Perhaps a lighter colour would help and maybe reinforce certain areas of the cover.”
Hello Kathleen,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier material fabric has a longer warranty and life expectancies which might better suit your needs. If you would like to discuss any of this in more detail, our customer service team is available 7 days a week 1-800-560-8383.
Best,
ShelterLogic
Dear Steven,
Thank you so much for your exceptional 5-star rating of our Replacement Cover for the Garage-in-a-Box® 12 ft. x 24 ft. x 8 ft. Standard PE 7.5 oz. Gray. We truly appreciate your feedback and are delighted to know that you are satisfied with your purchase.
We are thrilled to hear that your order arrived promptly and that you had no difficulties while putting on the cover. It's great to know that it fits perfectly, meeting your expectations.
Once again, we extend our gratitude for your positive review. It means a lot to our team. If you have any further questions or require any assistance, please don't hesitate to reach out. We are here to help!
Best regards,
ShelterLogic
“I'm happy with the fast delivery, but feel that the quality lacks. I've bought 2 sheds now and needed to replace cover twice. Replacement cover is only 200$ cheaper than buying the whole package!!”
Hello Brendon,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies which might better suit your needs. Please note that the price has increased over the last couple of years due to inflation. If you have any questions or wish to place an order, please call us on 1-800-932-9344.
Thank you so much for taking the time to leave us a rating.
“Hi, we ordered the cover in the weekend, didn't get an email that said it was on its way...lo & behold 3 days later the package came in well packed & in good order!...very please with the fast service.
Good job Shelter Logic(we love this Garage-in-a-box by the way)!”
Hi Gilles,
Thank you so much for giving our Replacement Cover for the Garage-in-a-Box; 12 ft. x 24 ft. x 8 ft. Standard PE 7.5 oz. Gray a 5-star rating! We appreciate your kind words about our fast service and the packaging of your order. We are thrilled to hear that you are pleased with your purchase and that you are loving our Garage-in-a-box.
If you have any further questions or need any assistance, please don't hesitate to reach out to us. Thank you for choosing Shelter Logic!
Best regards,
ShelterLogic!
“The original tent fabric lasted about 4 seasons then i had to replace it. The replacement skyrocketed in price and I realized that there were pinholes in the fabric upon install. Was not pleased, but by this time I was not about to dismantle it again. Overall, NOT pleased with Shelterlogic.”
Hello Doug,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies which might better suit your needs. As for pin holes, in most cases, these aren’t holes. The dying process of the fabric can cause variations in color and does not impact the durability of your cover. To be certain, please perform water test on a sunny day. Use a garden hose to gently spray the outside of the cover. Then check inside the tent for any leaks. If the tent leaks, a warranty replacement will be sure be sent over. Please note that the price has increased over the last couple of years due to inflation. If you have any questions or wish to place an order, please call us on 1-800-560-8383.
Thank you for your feedback!
“The replacement cover comes in much better shape than the one in the box, due to wear from the posts in the kit. We believe the replacement cover will last longer than the original.
#Sweeps”
