“If you live in a windy area dont buy. Ours only lasted 1 week and its destroyed. It wasnt too hard to put up and it looked beautiful but didn't come with enough augers and good enough tie downs. The wind forced open the zippers and cables pulled out of the augers. We lost the whole thing to high winds. Still waiting for the warranty dept to see whats next. Will update.”
Hello Sean,
We’re disappointed to hear about your experience with the Shelter and understand how frustrating it can be when high winds affect your setup. Please note that we recommend that all our shelters be securely anchored on all footplates. ShelterLogic shelters come with a basic “install” end rib temporary anchor kit to secure and square up the frame during installation only. In most cases, additional permanent 30” auger anchors are recommended, or one must acquire anchors suitable to the terrain; we advise one anchor per leg. If you would like to discuss this in more detail, please feel free to contact us at 1-800-932-9344.
We are looking forward to assisting you!
Best regards,
ShelterLogic
