“The anchor kit appears to be well made. If I had the 9 parts of the shed that were damaged in shipping, I'd be able to use the anchors and construct the shed. I really don't see why they can send out 3 boxes containing all of the parts of a shed but can't seem to grab 9 braces and a wall panel and send them in a timely manner.”
Hello Robert,
We are awfully sorry that you received damaged parts. We strive to provide a quality product and can assure you that this is not a common occurrence. To have these parts replaced, please send an email to assist@arrowsheds.com and include your name, mailing address, phone number, model number, a copy of the sales receipt, damaged part numbers, and quantity. We will place your order and send you a confirmation email within 2 to 3 business days. We are also available 7 days a week at 1-800-851-1085 (press 1).
Thank you
“Great package but the mechanics building my carport only used the screws. I purchased 8...3.5" x 11.5" x 7.5" patio retainer wall blocks buried them secured with your package of hardware, bit not used purchased a 1/8" bit for the job. Basically spent $39.99 for a package of screws the rest of the kit is no good to me. Refund???”
Hello Fran,
Thank you for your feedback. The Concrete Anchor (Clips & Shields), SKU: AK100 is only designed to anchor down Arrow storage shed structures to a concrete pad, not Carports. Unfortunately, we will not be able to provide you with a refund. We do apologize for the inconvenience. If you have any questions or wish to discuss this in more detail, please call us on 1-800-851-1085 (press 1).
Thank you
“I was not able to use the anchors due to my pad has rocks in the concrete and the drill bit was unable to drill into the pad. The clips worked great but I was unable to anchor the shed down with the anchors.”
