“The overall building is nice but there were concerns while assembling it. The self tapping screws are extremely easy to strip and very hard to get started. For my own peace of mind I drilled and used 1/4-20 bolts with washers and nyloc nuts on one hole of each side of a joint. Be prepared to drill every hole with a smaller bit while putting on the panels because it's very difficult to put pressure on the drill to get the screws started while standing on a ladder or even walk boards like I used. The putty like strip to seal the joints leaves much to be desired and is hard to work with. If you finish with no leaks consider yourself very lucky or very good. If you do have a leak it's not easy to get to the top to caulk or whatever you choose to fix it. Make very sure the base you build the frame on is completely level and squared.”
Dear Harold,
Thank you so much for your feedback on our Arrow Carport, 12 ft. x 20 ft. x 7 ft. Eggshell! We truly appreciate you taking the time to share your experience with us.
It's great to hear that you find our carport sturdy and functional. We strive to provide high-quality products that meet our customers' expectations, and your positive review shows that we're on the right track.
If you ever have any questions or require further assistance with regards to your Arrow Carport, please don't hesitate to reach out to us. Our dedicated customer support team is always here to help and ensure you have a smooth experience.
Thank you once again for your valuable feedback, Harold! It means a lot to us.
Warm regards,
Arrow Carport Team
“I ordered and four days later a semi truck brought it to me. It came with everything I needed, from self tapping screws to anchors. It was heavy and better quality than I expected. Took a couple days to put together but was able to do it by myself.
#Sweeps”
Dear Roy,
Thank you so much for your fantastic 5-star rating of our Arrow Carport, 12 ft. x 20 ft. x 7 ft. Eggshell! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our product.
We are delighted that everything you needed, from self-tapping screws to anchors, was included in the package. We take pride in ensuring that our customers have a complete and hassle-free setup process. It's wonderful to know that the carport exceeded your expectations in terms of quality, and the fact that you were able to assemble it by yourself speaks volumes about its user-friendliness.
Once again, thank you for choosing our product and for taking the time to share your positive experience. Should you have any questions or require further assistance, please do not hesitate to reach out. We hope you enjoy your new Arrow Carport for years to come!
Best regards,
Arrow Carport Team
Hello Roger, we are very happy to see that you are pleased with your Arrow Carport Model #CPH122007. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
“This product not only met my needs but exceeded my expectations. Strong frame with a steel roof make for an excellent carport to endure the elements and protect your belongings I would strongly recommend this product to any carport enthusiasts.
Anthony Catucci”
Hello Rob,
We are sorry to see that you were missing your assembly manual! We would be more than happy to send that out to you. Please call us at 1-800-932-9344 and we can also go over any assembly questions.
Thank you , Customer Service
“Comes in 3 heavy boxes. A short video would be helpful. The 2 inch square tubing is very strong and will be good enough for NH weather. Easily goes together with two people. Directions only show pictures. No wording so some things can be confusing. You can not go by the screw dimples on the main frame when installing the first panel. They do not line up because the panel is not as wide as the picture shows. Other than that it's straight forward with patience. Took me about 7 hours from start to finish. Directions are located in the box with the panels.”
Hello,
We are sorry to hear about those hiccups during the assembly process. We are constantly updating our manuals and will use this feedback proactively. Our service line is open 7 days a week for assembly support and troubleshooting at 1-800-932-9344. Hope you are enjoying your finished product! Thank you for choosing Shelterlogic and taking the time to leave this review. , Customer Service
