“The product seems to have high quality. A professional crew installed this after a storm destroyed the previous one. Several days later, a limb fell from a tree & damaged a roofing panel severely. I contacted Customer Service & they responded wonderfully. Shelter Logic gets 2 thumbs up.”
Thank you so much for the 5-star rating Kenneth! I am so glad that the product has been performing well and that it has high quality. We appreciate you giving us two thumbs up!
“Hi! I managed to assemble the 20 x 20 by myself...quite the project! The shelter fits a large SUV and a mid sized car side by side. It looks great and my only complaint is that the optional anchor kit # AK100 does not work with this shelter. The AK 100 looks like it belongs to a garden shed. The entire anchor kit was useless as shipped.”
Hello Dwain,
We are glad to see that you are satisfied with your Arrow Carport overall. We appreciate your feedback and will be using this proactively. Please note that the Arrow Carport comes with Easy Hook anchors. If installing the Arrow Carport on the dirt, we recommend our Easy Hook Anchors, which is best for anchoring in any substrate, including grass, rocky soil, gravel, and asphalt. Or, if you decide to anchor the carport on concrete/slab mounting, we recommend at least 3/8-inch diameter x 5-inch-long concrete expansion lag bolts with a minimum 2-inch embedment. If you have any other questions or would like to discuss this in more detail, please feel free to contact us at 1-800-851-1085 (press 1).
Thank you for taking the time to leave this review and for choosing Shelterlogic!
“The elbow pieces may not have exactly the proper degree of angle. Just a degree or two over- or under-bent will need to be held in position with clamps attaching all trusses to a straight edge, otherwise will be very difficult to get the tin even started square and straight. Failure to get the skeleton square and straight and centered will result in the outer walls wavy and what I'd say "Looks like a cow's behind sewn up with a grapevine"”
Thank you very much for your 4-star rating of Arrow Carport, 20 ft. x 20 ft. x 7 ft. Eggshell. We take customer reviews such as yours very seriously. If you need assistance with the assembly, please do not hesitate to reach out to us. We are available for assembly support 7-days a week at 1-800-851-1085 (press 1).
Thank you
