“I purchased the 12x24x9 carport and put it up over the weekend at my farm. I am using it to cover my travel trailer over the fall/winter seasons. Overall, I was pretty happy with the design and was able to completely assemble the carport by myself. It would have been easier and faster to have another person assist. I anchored it to the ground using the anchors supplied with the ground. I found the roof panels to be of good quality along with the framing. There were two things that I have to mention that I feel would have made the project and assembly go a little smoother. The first would be the instructions. They do not include any sort of narrative actually describing the process, only pictures spread out on the page, if you do not study the pages fully, you could miss out on a detail or two that are important. The second thing that I encountered was the self-tapping screws included with the kit are not near as good as the ones you can buy at your local hardware store. They take a lot more work to get into the metal framing and are prone to strip out. This added a lot of time to the project and really comes into play when putting the metal panels on the roof where you are reaching and have less leverage to work with. You can pre-drill to make the screws go in easier, but that just adds more time to the project. I would definitely buy another one of these kits if needed, but I would use different screws in the assembly if I were to do it again.”
Dear Paul,
Thank you for taking the time to give our Arrow Carport 12x24x09 Charcoal BKP a 4-star rating. We appreciate your feedback and are glad to hear that you are quite happy with the design and quality of the carport.
We are also glad that you found it relatively easy to assemble the carport on your own, although having another person would have made it even easier and faster. It's great to know that the roof panels and framing met your expectations.
We apologize for any inconvenience caused by the instructions not providing a descriptive narrative. We will take note of your feedback and work on improving the clarity of the instructions for future customers.
We understand your concern regarding the self-tapping screws provided with the kit. We appreciate your suggestion of using screws from a local hardware store for easier installation. We will definitely take this into consideration for future improvements.
Once again, thank you for your valuable feedback and for choosing our product. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
Arrow
