Hello,
We are glad to see that you are satisfied with your shed overall. We appreciate your feedback and will be using this proactively. Thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
“Shipping isn’t worth it. Pieces arrived dented even though the shipping literally doubled the price of the shed. Some of the pre drilled holes were missing. The design is weak and done so purposefully. I already knew this and expected it from a previous Arrow product I had purchased in the past. My landlord reimbursed me for the purchase which raised the star level from 1 star to 2. However Shelter Logic should add a zero star designation to provide future customers with a more honest assessment of their products.”
Hello,
We are awfully sorry to see you feel this way. This model shed must be shipped out freight because it surpasses the weight limit for regular parcel deliveries. The freight cost also includes liftgate service upon delivery. Please reach out to us with your model number, the defective part numbers, and pictures so we can further review and get those parts replaced. We are available 7 days a week at 1-800-851-1085 (press 1).
Thank you, Customer Service
