“It was one heavy box I was charged more for shipping and handling than the product. Now I have to pay more for the floor because it’s opened and have to repaint the scrap’s because of rust from leaves. I wish I knew all that before buying it.”
Dear Latarsha,
We are sorry to hear about your experience. Please note that we do not dictate the shipping cost as that is determined by the shipping company. We appreciate your feedback and will be using this proactively. Lastly, these sheds do not include a floor because of all the possibilities available. If you are building a solid wooden or concrete platform, that can be used as a floor on its own. The unit has a floor frame channel where it can be anchored down, but no shed has an actual floor/base where it will sit on. The consumer chooses the base/floor where the shed will lay at. We do apologize for the inconvenience this may have caused.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Regards,
Arrow Sheds.
