Hello Juan,
We are very sorry to see you had trouble assembling your shed. We are constantly updating our manuals and will be using this feedback proactively. Please note we are available for assembly support or for any questions you may have 7 days a week on 1-800-851-1085 (press 1).
Thank you
“Got all the parts. The kit comes matching multiple models and at first it was hard to figure out what I need to do.
Need to manually cut pieces for specific sizes according to the model of shed you have. Now that all is installed I'm happy with the results.
On”
“Between my daughter and I, we were finally able to make sense of the multiple directions (directions are for at least 5 different configurations) none of which matched the product number of the one I bought. By looking at the gable shape, we were finally able to install the kit. No where in the directions did it tell us we would have to cut the mounting brackets although a page showing the list of tools needed showed a pair of tin snips. The metal bracket was to thick to be cut by them so had to use a hack saw but we finally go it done. Because of an unusually heavy snow fall last winter I felt we needed the extra support for the roof so from that aspect it worked out fine. Need to make the directions much clearer and replace the tin snips with a hack saw.”
We appreciate your feedback and will be using this proactively. We are constantly updating our manuals and will take this into consideration. If you have any additional questions or concerns please do not hesitate to call us at 1-800-932-9344. Thank you,Customer Service,Customer Service Specialist
“It took about 12 hrs of labor to construct solo and an additional 4 hours with a partner. You will need 2 people at times. It's surprisingly bigger then I had first thought it would be. Provides plenty of storage for your backyard storage needs. Great starter kit for the everyday dui person”
