“Pieces arrived in shipping package with some damages (scratches, bent) on a few pieces.
During assembly, a few bolt heads twisted off, but extras were provided.
Generally went together fairly well, however part stamping was difficult to read leading to time taken to confirm which part went where.
Overall, it's built, doors don't line up well, with no adjustability option provided, but it works.”
Dear valued customer,
We are awfully sorry that you received damaged parts. We strive to provide a quality product and can assure you that this is not a common occurrence. To have the parts replaced, please send an email to assist@arrowsheds.com and include your name, mailing address, phone number, model number, a copy of the sales receipt, damaged part numbers, and quantity. We will place your order and send you a confirmation email within 2 to 3 business days. We are also available 7 days a week at 1-800-851-1085 (press 1).
Thank you so much for taking the time to leave a review of our Arrow Select Steel Storage Shed, 8x4, Charcoal. We truly appreciate your feedback and are delighted to hear that you are overall happy with your purchase.
Once again, thank you for choosing our Arrow Select Steel Storage Shed. We value your satisfaction and are committed to continuously improving our products and services. Should you require any assistance in the future, please do not hesitate to reach out.
Best regards,
Arrow
