“Well built, well constructed. PITA to assemble. If you take your time, and ensure each piece is aligned as you build it really isn't that bad. The end product is well worth the work and certainly the price of the item.”
“Quality and finished product makes this a nice purchase but not “Easy” to put together it has a thousand pieces to put together (I exaggerate) but patience is needed!”
We are sorry to hear that you had issues with the assembly process. We are available 7 days a week for assembly support at 1-800-851-1085 (press 1). Glad to see that you are enjoying your Shelterlogic shed! , Customer Service
“Sadly this products heavy duty construction and discounted price are outweighed by poor attention to detail and shipping protection. Virtually every piece that had grooved fitting or connection areas were bent in shipping. Beyond that, many of the pre-drilled holes were "off" making assembly difficult. I needed to hole punch or drill to enlarge to fit. Assembly is no small task that would take two people about six hours. Half of our assembly time was spent rebounding damage to fit.
The impact of damaged parts was not obvious until well into assembly.”
Hello,
We are so sorry to hear about the issues you experienced with your poles! We hold a very high quality standard and can guarantee that this is not a common occurrence. Customer satisfaction is also very important to us, we would be more than happy to replace any manufacture - damaged poles. Please call us at 1-800-932-9344 and mention this review.
Thank you , Customer Service
