“Couple basic issues: when driving the ground anchors in, the rod repeatedly got stuck and pulled the anchor back out; more importantly, the short legs used to tension the covers pulled out in the first heavy wind. They really should be attached with through bolts instead of the self tapping screws.”
Hello Eric,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7-days a week at 1-800-932-9344.
We are looking forward to assisting you!, Customer Service
