“The quality of the garage is very good. The directions are another story, they are poorly written and were not specific to my garage. So a fair amount of guesswork, and calls to customer service to receive clarification on assembly. It would be helpful if the mfg created an assembly video as I could not find any for the Shelter Tube on line. Beyond that I was able to assemble and contruct the garage largely by myself only needing help to install the cover. Barring the issue with the directions, I would recommend this garage.”
Dear Reviewer,
Thank you so much for taking the time to rate our ShelterTube Wind and Snow-Load Rated Garage, 10x18x8 Green with 4-stars! We truly appreciate your feedback and are delighted to hear that you found the quality of the garage to be very good.
We do apologize for any inconvenience caused by the directions. We understand that clear assembly instructions are essential in ensuring a smooth and hassle-free assembly process. Your suggestion regarding the creation of an assembly video for the ShelterTube is greatly valued, and we will certainly take it into consideration for future improvements.
We are glad to hear that despite the challenges with the directions, you were able to assemble and construct the garage by yourself, with only a bit of assistance needed for installing the cover. Your perseverance and resourcefulness are truly commendable!
Thank you for being such a loyal customer and for recommending our garage despite the issue with following the directions. We strive to continuously enhance our products and services, and your feedback helps us in that pursuit.
If you have any further questions or need any additional assistance, please do not hesitate to reach out to our customer service team. We are here to support you.
Once again, thank you for choosing our ShelterTube Wind and Snow-Load Rated Garage. We appreciate your trust and look forward to serving you again in the future.
Best regards,
ShelterLogic
