“The instructions were not easy to understand, many things were not even in the instructions. We had to watch you tube videos to really understand how to put it together. The shelter is great once it’s together. The bars are very strong, the tarp is very thick and well built. They include long , sturdy anchors to keep it from blowing away. I would recommend these but I’d also tell someone to watch the videos before you even start!”
Hello,
We are very sorry to see you had trouble following the directions. We are constantly updating our manuals and will be using this feedback proactively. If you are having trouble with the assembly, please give us a call to troubleshoot. Our customer service team can be reached at 1-800-932-9344.
Thank you!, Customer Service
