“I purchased two of these units. The process of assembling these units was fairly easy and straight forward. There were two of us who were able to do it. The frame is very sturdy, but one of the two I purchased had seams on the canvas that came unglued. I was able to fix with canvas glue and gorilla tape. Would recommend just wasn’t 100% perfect.”
Hello Rachelle,
Thank you for your rating! We are very sorry to hear about this! Please note that we strive to provide a quality product and can assure you that this is not a common occurrence, and we will be using this feedback proactively. We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/support/forms/warranty-claim/
Thank you!
