“I purchased two of thee itmes for a 4x7 Yard Saver shed. When I received them, I was dismayed at (1) their flimsy material and (2) that there was no obvious way to mount them in the shed. After a call to a very helpful lady in customer support, the managers suggested first mounting a 2x4 on the wall and then mounting these brackets on the 2x4. Instead, I mounted a 2x12 on the wall and used standard hooks screwed into it to hang my lawn tools.
I take total responsibility for being so naive. The images on the web site are not deceptive. I accepted the company's recommendation without serious questioning. However, that does not change my perception that these accessories are a total waste of time and energy.”
Hi David,
We’re sorry to hear about the issues you describe with the tool hangers. We are glad that a solution was found and you were able to mount the tool hangers. Thank you for your feedback!
Kind regards,
The ShelterLogic Team
“Disappointingly, the tool hangers were the wrong size to fit between the metal studs of the shed. My contractor said she could cut them, but that seemed like a pain when the Arrow tool hangers should fit the Arrow shed specifications. She recommended something else.”
Hello Rita,
We apologize for the inconvenience you've encountered with the tool hangers. It's disappointing to hear they didn't meet the specifications for your shed. Your feedback is valuable, and we will certainly look into this to avoid similar issues in the future.
If you're looking for a solution or alternative options, please feel free to reach out to our customer service team at 1-800-932-9344. They'd be more than happy to assist you.
Thank you for your understanding, and we hope to resolve this matter for you.
Best regards,
ShelterLogic
“After using this item for a month, I have several rakes and shovels on it as well as some hand tools. It fit together very easily and was a breeze to install with a few screws. It is well long enough to span studs. The forks of the holders themselves are a bit bendable. I'd like to see these a bit stronger, but as long as I place the tool and do not drop it into it's place, it holds up like a champ.”
We are glad to see that you are pleased with your Tool Hanger! Thank you for taking the time to share your thoughts and for choosing Shelterlogic!,Customer Service ,Customer Service Specialist
