“I live off a rural lane that goes up a steep hill. Bob (driver) called saying that the delivery truck couldn't make it up due to existing snow/ice. (I have 4wd so not a problem for me.) I told him of a private lane that is less steep and connects to the lane I'm on. Bob found the secondary route and made the delivery. Thanks.”
“Thank you to Shipley for coming sooner than originally planned to fill my oil. The service we received was fantastic and so appreciated during these frigid conditions.”