“Dear Shipley, I was so very thankful you moved up my scheduled delivery when i requested it. I happened to be out of town & was nervous about running out. I was not here when I received delivery but I know it was a single digit morning & I could see when I got here how deep the snow was he had to navigate. I would like to give Brad a heartfelt thank you also.”
“Fantastic customer care! Almost an hour to the minute that I got offline with Katlyn and a CHAT, the delivery truck arrived.
Thank you so much! My wife was sick with COVID and other problems last year between January and March. So, I try to keep house a little warmer for her.
I had really expected a day of wait. Very pleased with response.
D. Kauffman, Halifax, PA
Also talked to Gary (?) local Shipley driver from Tower City (?) and commented on the quick turnaround delivery.
Thanks again!”
“Very personable and friendly, and always seems to have a smile on his face. When I see the truck back in the driveway I make sure to go out and greet him. A true gentleman in a world that doesn't seem to be interested in each other anymore.”
