“Technician was very helpful. I was out of town and had someone at the house to let him in. We used FaceTime to communicate and he remained on the line the whole time he was at the house.”
“I was impressed by the knowledge your technician had. He answered any question I had. He was very respectful and conscientious of his work. Definitely a very good representative of Shipley Energy.”
“Malik (apologies if I have spelled it incorrectly) did a fine job of quickly identifying the problem, correcting it, and taking action that should prevent separation in the future. Because of how tight and convoluted access to the space is, he suggested I request him to do the annual service work as well. I have done so.”
“Your tech never showed up between 11 and 3, as scheduled. He called me at 4:00 and said he could be here in an hour (5:00). I told him it was too late and not to bother. I'm going to get someone local to service my boiler.”
