“I was just leaving home when the service tech came. He had been here before so i asked him how to change my filter and what kind i get and left. I trusted him 100% to be here on his own. He locked the door when he left.”
“Matt and Doug quickly diagnosed problem with thermostat. They were professional and courteous They called to say be there in 20 minutes. They installed a used thermostat from their truck indicating it was from a heat pump and would work. Unfortunately after they left, furnace did not work and only blew cold air
Would highly recommend that technicians call well ahead with general time of arrival if possible.”
“i was very satisfied w/jeff. he had a long day but was still in good mood!
we got along well and actually had some things in commom. he showed me
some future issues coming down the road so i know what to expect.
he suggested i get the tune up yearly bc the furnace was pretty dirty.
he also suggested i get the service contract next year due these possible issues.
i'll most likely do both next year per his suggestion. i'll call your office thur 1112 to pay
for my one time service fee. i am not on the contract this year. thanks! paule!”
