“I'm very pleased with Rob's expertise, professionalism and responsiveness in addressing our recurent thermostat issue. After weeks of frustration dealing with the thermostat company, I called Shipley's customer service line, received a personal phone call from Pat the service manager, and within 24 hours Rob was at our house with a new thermostat and the commitment to make sure it worked properly. This included him calling the thermostat company to ensure we were hooked up to the internet.”
