“I was very disappointed and upset with the service that I had on June 11. The technician was lacking in skills and damaged the floor pump that he did not test before he left. I had a water mess and air conditioning unit shut down. Since I do not trust the skills of your technician I contacted another plumber to replace the pump and repair the damage
I”
“Technician was right on time and completed his tasks in a timely manner. The bonus was he was very personable and explained what he was doing to keep my equipment in top condition.”
“We would appreciate a statement saying we had annual maintenance done and there should be no charge because we have the life time protection plan. thank you. please mail to us”