“After hours service agent came quickly when our furnace went out. He was friendly and explained the issue and how to avoid it in the future. He fixed our furnace and did not leave any mess behind.”
“Malik was great! He’s been to our house twice and was prompt, friendly, courteous, professional and explained what he was doing. We would definitely recommend him!”
“Third time Shipley has been here in 3 weeks. First sd furnace looked good and "cleaned" it. 5 days later a tech came from Shipley because it kept turning on fir 49 min and off fir 2 min. over 24 hours. . Didn't find anything but a hot pipe. Took the outside air hose off. Furnace ran great. Then another tech came with manager. Tech met me at door "I am here to look at your condemned" furnace???? Really. Not condemned and runs fine now. All techs said would not hurt it to leave outside air hose off. 3 techs from Shipley. 3 different diagnosis.
Love the fuel side of shipley but done with service team.
We got a second opinion. Fuel exchange has some rust but no cracks and no holes so no reason to replace at this time. ClEANED motor because it was dirty. what happened with the man that was here from Shipley to clean the furnace?. Here less than 20 min ($175) and showed me the rag he used to wipe off the top of outside of furnace . What a racket.”
“Mike (service technician) got my oil boiler heater running again. A few new parts and a little cleaning. He explaned everything as he worked. It was almost 9PM when he finished and I really appreciate his hard work. Thank You Mike!”
“I had a little puddle of oil that was leaking from my furnace. Turns out it was just motor oil nothing to be concerned about. I wiped it up myself before the technician came. I was charged $60.35 for a “cleanup” which was nothing. You really have to watch your bill which is a shame. I am currently shopping for a new company”
