“Knowledgeable and resourceful. This weekend was the hottest in my life. Thursday your technician resolved our problem and literally saved our lives. I am 74 and my wife is 75. We would not have survived the heat. Sunday after the storm, we had another breakdown early around 1:00am. I called your service department first thing in the morning and another great technician showed up in 25 minutes and again resolved a different issue and your technician diagnosed and replaced the failed part and did it quickly and successfully. My wife and I are extremely grateful for your quick response in both cases and we will never forget your company’s assistance.
Harold & Karen Harr”
“Called the morning of Independence Day. Call was answered immediately and 2 hours later, the service technician came and repaired our air condtioning. Joe K was knowledgeable and personable. I appreciate the quick service on a 100 degree day which was also a holiday! Thank you!”
“Repair man came within a reasonable time considering the heat and I assume an abundance of other calls. He completed repairs quickly and got my air conditioner running. He kept me informed on his work progress and the work done. Completely satisfied.”
“Tech diagnosed problem and replaced faulty part. He explained the workings of the unit and timing of getting to desired temp. Very pleased with his professional conduct and patience on an extremely hot holiday.”
“Our AC stopped cooling our house sometime late Friday night, so I called Shipley at 8AM Saturday ( 4th of July !!!) and got right through to a live person, who said they would have "Jeffery" call me back. He called within about 30 minutes, said he was on his way, and arrived shortly!!! He replaced a capacitor in our outside unit and had the AC up and running in less than 15 minutes!!! GREAT SERVICE and Jeffery was fast and efficient in diagnosing the problem and fixing it !!! I can't say enough about the excellent responsiveness. Thank you Shipley and Jeffery !!!”
