“Brad, our service technician, was polite, respectful and knowledgeable. He replaced a part that was ordered from a previous service call and confirmed the system was operational. Approx. time was about 30 minutes.”
“I'm extremely pleased with the comptence, attention to detail, and concern for the customer's well-being and satisfaction displayed by the technician (first name is Malik). Everything about his performance - from his assessment of my problem to the skill and hustle he displayed in getting it fixed - was outstanding. He deserves a raise.”
