“The 2 technicians worked to get the old part off, I think it was called an infusior. They than installed the new one, not same but one that they were told would work. They got the job completed, cleaned up the work area, and left. They were very friendly.”
“We woke up Christmas morning to discover our heater was not working. Within 30 minutes of calling the Shipley emergency number, a technician was here and 30 minutes later, our heater was repaired. You can't ask for better service than that. Thank you for fixing our heater on short notice on Christmas morning!!”
“Technicians that came out to the house very pleasant and efficient. Follow up and communication from the Service Department very poor. No hot water for two weeks. We were originally told parts were available and would only be a few days but it took 12 days to get the repairs needed.”
