“I called after hours with a no heat issue, and the technician was quick to call me back after the dispatch called them. After explaining the situation they quickly figured out what was wrong, and had me do a few troubleshooting steps, and not even 10 minutes later my heat was back on. What started as a stressful night in the cold was fixed in minutes by a knowledgeable technician. I couldn't have asked for better support.”
“Kevin is an amazing and trustworthy technician who was able to detect my oil furnace shut down in the middle of snowstorm with sub zero Temps. He was on call and had been working for almost 24 hrs. Without sleep. I'm so grateful for him and his professional experience.”
“I called for emergency service on Sunday 1/25 (snow storm) as I lost heat again 4x since 12/17. Because of the weather the tech called me and walked me through some checks, checked oil flow, spark, after putting ignition back together system fired up. Still don’t know the reason lost heat and need another service call”
“The technician could not fix the lack of heat problem despite trying everything he could do. So the house is still without heat on the second floor and moderate heat in first. Hopefully a more experienced technician will be able to diagnose the problem as soon as possible after the snow storm passes.”
“After hours service agent came quickly when our furnace went out. He was friendly and explained the issue and how to avoid it in the future. He fixed our furnace and did not leave any mess behind.”
“Malik was great! He’s been to our house twice and was prompt, friendly, courteous, professional and explained what he was doing. We would definitely recommend him!”
