“Bob was fantastic. He made quick work of the job and made sure we understood exactly what the requirements were. He's welcome here anytime.
I would not have the same opinion of the scheduling department. Nor with your call-in system. PLEASE, speaking to a live person is far better than leaving messages, waiting for the next available, or texting.”
“Five stars for making a service call quickly. Three stars for "forgetting" to plug in the dehumidifier and causing wet floors and rugs 3 times till I saw what was happening. I pay 300.00 a year for service when needed. I know you fixed the problem at an extra cost to me of 199.71 for a part and plugging in the plug. Good Job?”
“Joe came to install a new part but found an electrical issue that caused the problem, Reverse Polarity. We are very pleased with Joe's work. He kept checking the wiring until he found the problem. I would recommend Joe to anyone who needs Shipley service. Jim and Bev Myers.”
“Our service person was very knowledgeable and helpful. I’m so glad at the timing of having our heater cleaned. He found a blockage from our gas hot water vent and the chimney. This could have been a big problem if left go.”
