“The technician was friendly and proficient. But whoever scheduled the appointment on Shipley’s end wrote be had oil when we have natural gas. Have dealt with Shipley for 25+ years. The appt was to clean 2 furnaces but tech scheduled for one. Technician great service from scheduler needs improvement.”
“Carmon was extremely helpful in his service visit by taking the time to explain to me some very useful things that I did not know about my furnace operation. In addition, on the way out he noticed that my oil delivery fill pipe was clogged which caused my last oil delivery three weeks earlier to be prematurely halted, unbeknownst to me, resulting in my oil tank being nearly empty when I thought it was full. I greatly appreciate his extra effort and once again, his clear explanation to me of what went wrong. He is an exemplary employee.”
“William did a great job. he had a great technical knowledge of the equipment and took the time to answer several questions that I had. He was extremely professional and when he left my old furnace was running at 83% which was 1% higher than last year and is outstanding for an older unit. Great Job!!!”
“The Tech (Billy) was on time, performed a very thorough “tune up” of our natural gas heating system and explained everything that he did. Excellent service :)”
