“Turned on heat for first time of the season but had no heat. Called & technician came within 2 hours of my call but unfortunately was unable to fix it. Parts needed to be ordered. I did have a service tune up in August but I do not know what was done at that time or if this problem would have been caught then. William was very friendly & informative & told me what I needed & approximately when the parts should arrive.”
“Every year when we start our 4 year old natural gas furnace we have issues and need to call Shipley because there is a clicking and banging noise and the temperature doesn’t up. Service tech came out and drained the air from the system. Hopefully Shipley can fix my issue in which I purchased a new furnace so I wouldn’t have issues. We went from oil to natural gas. Which is very efficient and cost savings which we like very much.”
“Ny came to clean my oil furnace. He was conscientious in his work, showing me where there was a potential problem & making a recommendation. He was polite and a pleasure to have come into my home.”
“Mr Ny was very prompt and explained the various procedures and evaluations that were being done as he proceeded. I appreciated learning more about how my furnace works.”