“Malik (apologies if I have spelled it incorrectly) did a fine job of quickly identifying the problem, correcting it, and taking action that should prevent separation in the future. Because of how tight and convoluted access to the space is, he suggested I request him to do the annual service work as well. I have done so.”
“Your tech never showed up between 11 and 3, as scheduled. He called me at 4:00 and said he could be here in an hour (5:00). I told him it was too late and not to bother. I'm going to get someone local to service my boiler.”
