“Technician called prior to arriving to alert us he was coming. Was very prompt. Immediately started to oil burner tuneup. Seemed to be very knowledgeable about was he was doing. Went about the cleaning job in a very methodical manner.l”
“No one approached us or attempted to call at any time. How are you supposed to check my initial concern regarding the furnace use when the unit was never started?
I would appreciate a follow up call in Tuesday.”