“I requested to speak to a manager on Tuesday about my experience and no one has called me. Also the woman I spoke to on the phone was not very nice. She said “that wasn’t my question “ in a rude and disrespectful tone. She seemed annoyed that I was asking for a manager.”
“The technician was courteous.
He pointed out an issue that he thought we
should address with the gas company.
My only complaint is with Shipley and their
scheduling. They gave us a window between
7a-12p, when it was close to noon, I called to
verify the appointment. I was told the appointment was between 1030-1230.”
