“My boiler stopped working sometime in the night. My technician arrived within 1.5 hours after my call to Shipley. My technician listened to my explanation of the symptoms and quickly started trouble shooting. Within minutes he identified and rectified the problem. My technician was very courteous and cleaned the work area after finishing. A job well done.”
“Our technician was excellent and worked through a very difficult problem to track down, and he stayed in contact to ensure that it was working the correct way. He did a great job!”
“During the worst cold spell of the last 10 years, our oil line froze. We were away, and discovered remotely that the temp had hit 48 inside. I called and asked for emergency service (on Super Bowl Sunday), but help didn't arrive until the next morning. At that point our tech, Jeff, did a great job fixing the various problems and advising on how to proceed in future. I understand the problems getting faster service, but communication was very difficult. But when the got to us, we got excellent help.”
