“He was excellent - phone call to alert me he was on the way which is so appreciated by a senior citizen with mobility issues - very friendly and professional. Thank you for employing people like Jim!”
“Gary was very friendly as he surveyed the problem, asking how the furnace was behaving (or misbehaving). He thought it was the motor since it did not register that there was fuel or spark there. So he went to his truck and came back in with a new one. He had some deifficulty getting it to fit since the furnace sits in a small closet in the hallway. But he finally got it and the heat came one. We asked his about the thermostat, since hat appeared to be malfunctioning and he had to go find one and then put it in and programmed it for us. After several days of intermittent heat we were very glad to have it fixed. I will say he was one of the most pleasant repair men we have ever had.”
“Patrick was very helpful in helping me with my questions and quickly solved the problem and sent me a new invoice for January 2025. Very pleased with his customer service. Great job!”
