“As always, Wes was right on. Quickly discovered the water leak and made the fix. It is always a pleasure to see Wes and other Shipley Techs do what they are good at with exemplary attitudes. Thanks, Shipley.”
“Furnace starting making loud noises during the night. Called Shipley on a Sunday morning and they sent out a service technician to resolve the problem. Jim was very efficient and found the problem quickly. He replaced a broken connector immediately. He was only here about 30 minutes. Best & prompt service!”
“Your technician was able to restore heat to our home during the coldest night of the year. The furnace is still operating well enough to keep us warm. The technician was terrific. Thank you.”
“George was very personable, amusing, and very knowlegeable about his work. He was polite and concerned about getting my furnace issues taken care of quickly for our comfort. Both of your agents who came today (Saturday) were very professional.”
“He was very polite, helpful and genuine about his caring about my needs. Knowledgeable in his craft.
Suggestion: in this kind of severe weather, have more than one agent "on call".”
“Appointment was for 2 pm, arrived after 6 pm. Then it was to late to get additional parts. Was without heat overnight.
The technician was knowledgeable and polite.”
“Very professional, friendly and explained everything to me. I was very pleased at how fast he got things moving to get a new furnace installed.
Thank you for your friendly service.”
“Brandy was punctual and reviewed things carefully. He agrees that there is some undiagnosed communication problem with the system. He will ask for further review by the service manager.”
