“Our technician was excellent and worked through a very difficult problem to track down, and he stayed in contact to ensure that it was working the correct way. He did a great job!”
“During the worst cold spell of the last 10 years, our oil line froze. We were away, and discovered remotely that the temp had hit 48 inside. I called and asked for emergency service (on Super Bowl Sunday), but help didn't arrive until the next morning. At that point our tech, Jeff, did a great job fixing the various problems and advising on how to proceed in future. I understand the problems getting faster service, but communication was very difficult. But when the got to us, we got excellent help.”
“As always, Wes was right on. Quickly discovered the water leak and made the fix. It is always a pleasure to see Wes and other Shipley Techs do what they are good at with exemplary attitudes. Thanks, Shipley.”