“Anthony and Wesley were excellent technicians. Anthony went out of his way to find a part that your company didn’t have in stock. Your 1 year warranty on a 11k new boiler is a joke. Having to pay $500 parts and labor on a a boiler less then a year and a half old is not right. Also the problem didn’t start till after your tech cleaned the boiler last year. Not very happy.”
“Charged for a service that should have been resolved when they came out 3 weeks ago. Charged for a part replaced 3 weeks ago because it failed due to them not correcting the issue the first time. Called in to complain about poor service, given the option to receive a call back due to long eait times. Nearly 24 horus later and still no call back.
If I could give Shipley energy negative stars I absolutely would.”
“Hi! I just got a chance to go down to look at the oil tank a few days ago, but couldn't find your mail so I didn't respond right away. I noticed that the clear tapes where the technician wrapped them around the pipes where the leaks are are not working. There is at least a streak of oil running down the side of the oil tank. I was pretty sure your technician cleaned streaks of oil on the tank the last time he came to repair the leaks, I think, in Novemeber. Now, the clear tapes are wrinkles and it looks like there are oil underneath them. I could feel some oil on the pipe below the clear tape. I don't think the pipes were repaired well enough by your technician.”
“Was charged over $250 for a technician to come out after the propane was delivered and our cellar reeked of propane gas. This is after I stuck with Shipley after the worst Christmas of my life last year when we had a leak outside they did not find and made me call a plumber only to find out that there was no leak inside. Ten days with no heat and frozen pipes. Will find a new provider.”
“It was disastrous!! The tank was full but driver still forces 9 gallons in tank causing it to overflow from my tank inside the basement. Possibly damaging my property and causing unnecessary maintenance.
. My whole house smells like oil and my belongings were damaged and affected by the oil getting on to it. A clean up crew came out late move a lot of stuff around and throwing items away due to oil leak.”
