“The shoulder heating pad/massager worked very well until it stopped working after 2 ½ months. Since the product has a one year warranty, I contacted the seller who promptly sent me a brand new unit. It turned out the original power supply was defective. I did not have to return the old unit. I am very happy with the customer service I received. The seller is very responsive and courteous. I would definitely purchase from this seller again.”
“This product did not fit my shoulder well at all. I'm on the smaller side. The heat was too hot even on low and the vibration mode is very loud and made me itch.”
“This product did not turn on. I did everything according to the manual, but it just would not start. The material in the sling stinks too. I would not recommend this to anyone.”
