“I had some trouble with the remote but found out it was me. Be careful of the 100% heat, it really is hot. The massage works well and I am starting to tell a difference in my shoulder.”
“Works better than any normal heat pad, fits shoulder good and directs heat were it needs to be. We found out that for larger breasted woman the stap is more comfortable under the breast but not designed for that, maybe the manufacturer could design a strap for under breast instead of over. All in all, great product.”
“If you want to make a user interface that is totally unintuitive, this is how you do it. Make sureyou turn on the heat first and locate one of 5 buttons to enable the massage. Now figure outhow to shut the heat off. Locate the display LEDs so it can't be seen without cranking one'sneck over the unit. All you need are two sets of buttons, heat up, heat down to off.Massasge up, massage down until off. Each function is independent Done. I made my career designing easy to use interfaces, so I have a pedigree in this area.”
“Do not buy this for the massage part.Works great as heat treatment. I can't find anything close to it that comes with just heat treatment. Like other reviewers say too noisy. I could deal with the noise if the massage helped.The heat is the best thing on hear an this unit covers mor of the shoulder an back area than other from what I can see in pictures.”